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FairMoney
Collections Specialist
Lagos, Nigeria · Hybrid · Full time · Mid level
About the role
Engage defaulting customers to demand payments on overdue accounts and negotiate payment plans. Maintain logs and track payments to prevent account roll forward.
What you’ll do
• Engage defaulting customers via phone and email. • Maintain daily activity logs. • Verify overdue arrears information. • Negotiate payment plans and settlements. • Track payments and follow up on promises.
What you’ll bring
• University degree in related field. • 1+ years in consumer loans operations. • Proficient in Microsoft Excel. • Strong interpersonal skills. • Excellent communication skills.
Life at FairMoney
Offers private health insurance, pension plan, training and development, and performance bonus.
Posted 8 hours ago