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FairMoney
Collections Specialist
Abuja, Nigeria · Hybrid · Full time · Mid level
About the role
Responsible for engaging defaulting customers and merchants to demand payments on overdue accounts. Negotiate payment plans and track payments to prevent account roll forward.
What you’ll do
• Engage defaulting customers via phone, email, and legal means. • Maintain daily activity logs of calls and contacts. • Verify information on overdue arrears and follow up. • Negotiate payment plans and settlements. • Track payments and follow up on pending promises.
What you’ll bring
• University degree in related field. • 1+ years in consumer loans operations. • Proficient in Microsoft Excel. • Strong interpersonal and communication skills. • Strong analytical and problem-solving skills.
Life at FairMoney
Offers private health insurance, pension plan, training and development, and performance bonus.