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Havana Group
Client Relationship Officer
Lagos, Nigeria · On-site · Full time · Mid level
About the role
Manage client communications and build positive relationships. Handle complaints and support client onboarding and engagement.
What you’ll do
• Manage client communications and respond to inquiries. • Build and maintain client relationships. • Handle client complaints and resolve issues. • Maintain accurate client records and reports. • Collaborate with departments to address client needs.
What you’ll bring
• Bachelor's Degree or HND in related field. • Experience in client relations or customer service. • Strong verbal and written communication skills. • Excellent interpersonal and problem-solving skills. • Proficiency in Microsoft Office and client management tools.
Posted 1 day ago