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Alloy
Client Enablement Lead
Remote · Anywhere in the World · Full time · Senior level
$180k–$220k / year
About the role
Lead customer enablement programs to improve onboarding, training, and product adoption. Build feedback loops between customers and product teams to reduce friction and improve experience.
What you’ll do
• Audit and consolidate existing enablement resources. • Deliver scalable training for new customers. • Build product release enablement programs. • Facilitate feedback loops with product and design. • Measure enablement outcomes and iterate.
What you’ll bring
• 7+ years in customer education or enablement. • Experience with technical B2B SaaS products. • Strong live training facilitation skills. • Ability to influence cross-functional teams. • Judgment to identify content or product fixes.
Life at Alloy
Unlimited PTO, flexible work policy, stock options, medical/dental/vision plans, 401k match, paid parental leave, home office stipend, learning stipend, well-being benefits, hybrid work environment with catered lunches and cultural events.
About Alloy
Alloy is an AI-powered identity and fraud prevention platform trusted by over 900 financial institutions and fintechs to accelerate onboarding, stop fraud, and scale compliance.