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ReWorks Solutions
Call Center Specialist Healthcare
Remote · Full time · Mid level
About the role
Manage healthcare admissions enquiries, screen clients, verify insurance, and support intake processes. Engage professionally with prospective clients and maintain accurate records.
What you’ll do
• Handle incoming and outgoing calls to clients and stakeholders. • Conduct client screenings and gather eligibility information. • Verify insurance eligibility and benefits. • Maintain accurate client records in CRM and EMR systems. • Follow up with prospective clients to support admissions conversion.
What you’ll bring
• Experience in healthcare administration or call centre environment. • Excellent English communication skills. • Strong active listening and client engagement. • Accurate data-entry and attention to detail. • Ability to work independently in a remote environment.
Life at ReWorks Solutions
Full-time role with a non-traditional schedule supporting US Eastern Time operations. Remote work with emphasis on professionalism and attention to detail.