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Go Lean Health
Bilingual Virtual Assistant Receptionist
Remote · Peru · Full time · Mid level
$6.5 / hour
About the role
Support an Internal Medicine practice by managing patient communication, scheduling, and administrative tasks. Requires bilingual English and Spanish skills and phone confidence.
What you’ll do
• Handle inbound and outbound patient phone calls. • Manage appointment scheduling and patient coordination. • Verify insurance eligibility and benefits. • Support referral and prior authorization processes. • Maintain accurate documentation and administrative workflows.
What you’ll bring
• Excellent verbal and written English and Spanish. • Experience in patient-facing phone roles. • Highly organized and detail-oriented. • Reliable computer, headset, and internet. • Knowledge of HIPAA compliance.