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NeuraFlash
AWS Technical Architect
Remote · Canada · Full time · Senior level
About the role
Lead the design and deployment of Amazon Connect solutions for customers. Ensure successful cloud solution delivery and customer satisfaction.
What you’ll do
• Build and launch Amazon Connect solutions. • Conduct technology assessments and audits. • Facilitate business process reviews. • Lead discovery and ROI building for customers. • Mentor technical teams and manage project communications.
What you’ll bring
• Customer-facing contact center experience. • Experience with APIs like WebRTC and SIP. • Hands-on scripting/coding skills. • Knowledge of AWS services and cloud architecture. • AWS and Salesforce certifications required.
Life at NeuraFlash
Flexible remote and in-person work options with up to 25% travel. Collaborative culture with frequent celebrations and open communication.
About NeuraFlash
NeuraFlash, part of Accenture, is a leader in AI and cloud innovation, specializing in Salesforce and AWS solutions to transform business workflows and customer experiences.