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Softgic

Atlassian Administrator

Remote · Senior level

About the role

Manage, optimize, and improve Atlassian Cloud ecosystem including Jira, Confluence, and Jira Service Management. Support business processes and operational goals through platform administration and customization.

What you’ll do

• Administer and maintain Jira, Confluence, and Jira Service Management. • Configure Jira projects, workflows, permissions, and notifications. • Design and optimize Jira Service Management portals and ITSM workflows. • Develop automations using Automation for Jira, ScriptRunner, and APIs. • Provide technical support and training to end users.

What you’ll bring

• Bachelor's degree or equivalent experience. • 5+ years administering Atlassian platforms in enterprise environments. • Expertise in Jira workflow design and Confluence administration. • Experience with Automation for Jira, ScriptRunner, and Atlassian APIs. • Strong troubleshooting and communication skills.

Posted 5 hours ago