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Elevenlabs
Account Management Lead
Remote · Europe · Full time · Senior level
About the role
Lead a team of Account Managers across Western Europe, driving post-sales excellence and customer value. Balance people leadership, strategic direction, and hands-on customer impact.
What you’ll do
• Lead and develop high-performing AM team. • Manage priority accounts and join key customer conversations. • Drive adoption and identify expansion opportunities. • Set strategic direction aligning with company goals. • Design scalable playbooks for renewals and upsells.
What you’ll bring
• 10+ years in SaaS account management. • 5+ years people leadership experience. • Technical acumen to enable team. • Strong player-coach mindset. • Proficiency in German or French.
Life at Elevenlabs
Innovative culture with growth paths and professional development stipends. Annual company offsites and coworking stipends offered.
About Elevenlabs
ElevenLabs is an AI research and product company transforming technology interaction with human-like AI voice models and platforms serving millions globally.